Work standards are the largest category of documents on the shop floor in Toyota. Can be at the end of Step 2 or Step 3 Instruct clearly, completely, and patiently Teach no faster than the learner can master Step 3 — Try out performance Have the learner do the job — with the instructor allowing the learner to work in silence — but correct any errors immediately so that wrong habits never start and perhaps again demonstrate anything that wasn't fully learned Have the learner do it again — this time explaining each important step Have the learner do it again — this time explaining every key point Have the learner do it again — this time explaining the reasons for every key point Make sure the person understands.
It requires rigor and persistence, trust in the process of detailing the observations we make, questions we ask and analyses we perform in order to grasp the situation fully and accurately during a current condition assessment.
One common misconception that I find with Standardized Work is that it attempts to over specify the work in terms of motion and detail. For a simpler task, three demonstrations is probably enough. And next, have the worker perform the task again, this time stating each step, key point, and reason.
Share this:. Prepare equipment, materials, and supplies for training — Get all training materials ready in advance. Once you believe the worker is ready, let the worker try to perform the task.