Shouldice hospital case study questions

Therefore, considering the increased throughput rate and short payback period, thisrecommendation is a sound plan for Shouldice Hospital to adopt. If so, at what rate?

What is the market for this service how successful is shouldice hospital

The demand for the Shouldice technique continues to increase, so the future can bring much opportunity if Shouldice management chooses to expand. Case Study Thank you! Founded by Dr. Edward Earle Shouldice. Demandfor Shouldice services is so much higher than its current capacity of 89 beds that it is in a constant state ofoperations backlog, which grows by patients every 6 months. How many operations could the hospital perform per day before running out of bed capacity? Each operation needs 1 hour, so each hour can maximum perform 5 operations.

Alexander — Each surgeon performs surgeries per day. Please address them to Group 2. What are their principal needs and preferences?

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This should have a positive impact on quality of care and staff morale. To the delight of patients, Shouldice is more like a country club than a hospital: warm, inviting, andrelaxing versus cold, sterile, and frightening. Firstly, they have only 12 full-time surgeons. Patients actually get this superior technique and remarkable environment for approximately half the costof going elsewhere. Could the hospital really perform this many operations? A comparison of the current model and the revised model is shownin the diagram below:The new model of 38 procedures per day, when scheduled across a 5 day week, results in a schedule thatrequires at least rooms be available during peak days of the week. Shouldice Hospital would like to justify an expansion from 90 beds to beds within a five-year time period. Bottleneck Solution 3 As we established above, the current bottleneck lies in the room capacity of 89 and that an increase in thenumber of rooms will fix this bottleneck. Shouldice employees are never fired, can participate inprofit-sharing, and earn higher wages than union workers and other surgeons. The comprehensive patient experience includesorientation, evening tea, patient socializing, and encouraging nurses and housekeepers. So between these 2 processes, the number of available beds is thebottleneck. Lastly, our recommendation will be also juxtaposed to otheroptions we evaluated as potential solutions, but that neither make financial sense nor solve the currentdilemma for the hospital. Only operation process and financial performance are analyzed, human factor is not considered in this part of the analysis.

They could either add-on to their existing facilities in Canada or build a new clinic internationally, most likely in the United States. Assistant surgeons, nurses and house keeping staff have no impact on the overall capacity.

Also by dividing half of the specialized staff into the two respective facilities, the quality levels may not remain same for the initial span of time Related Interests.

Capacity planning at shouldice hospital case solution

The demand for the Shouldice technique continues to increase, so the future can bring much opportunity if Shouldice management chooses to expand. The discussion includes techniques pioneered by Dr. With this rate of capacity utilization, it will be risky for the hospital in coping with the immediate changes in demand. Shouldice is also an experience for its employees. Go Catamounts! Therefore, considering the increased throughput rate and short payback period, thisrecommendation is a sound plan for Shouldice Hospital to adopt. Then discuss your assessment of Shouldice Hospital 's marketing challenges, as well as presenting your ideas for how the hospital can best manage those challenges. In this scenario, the daily examination capacity, daily operation capacity, and number of beds available all line up perfectly, with no individual factor as bottleneck. However, it only performs 33 operations per day, so thebottleneck between these 2 processes is the number of operations being performed per day. Secondly, there are only 5 operating rooms.

Shouldice, and the founding and operation of a facility bearing his name and utilizing his methods. Spread across the 5 existing operating rooms, this averages out to 6.

This should have a positive impact on quality of care and staff morale. The main house, reminiscent of a mansion, is situated on asprawling acre estate outside of Toronto, Canada.

The next question then becomes — how many rooms should beadded?

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Answer: bottom up! The demand for the Shouldice technique continues to increase, so the future can bring much opportunity if Shouldice management chooses to expand.

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